Program Support Assistant (OA)
Duties include but not limited to:
Processes all Nursing proficiencies for nurses at Central Arkansas Veterans Health System (CAVHS). Collaborates with Associate Nurse Executives (ANEs), Nurse Managers, and supervisors of nurses to ensure timely submission of proficiencies and appraisals for promotion consideration. Independently coordinates, plans, verifies, and prepares necessary paperwork for the Nurse Professional Standards Board in a timely fashion ensuring accuracy of all documents. Maintains a monitoring system for tracking all phases of the Professional Standards Board processes to ensure timely consideration and communication of results. Collaborates with NPSB chairs to resolve any issues or prepare additional information as requested. Serves as a resource person for all Services in the Medical Center regarding all aspects of RN proficiencies, RN/LPN Professional Standards Board. Facilitates communication with other Services as needed (Human Resources, Credentialing, etc.) Collaborates with Human Resources Management regarding key information needed for boarding. Computer experience with Microsoft Office programs, MS Excel, MSWord, MS Outlook, and MS PowerPoint. Have working knowledge of these programs, create forms and spreadsheets. Use formulas for processing reports for proficiency timeliness and awards. Serves as technical advisor to Nursing and other Services in the Medical Center regarding proficiency processing, Professional Standards Boards and awards. Serves as the Secretary for the ADPCS/NPSB Chairs meeting. Generate reports for Central Office and others as indicated. Format and create documents for boarding all Title 38 Registered Nurses and Advanced Practice Registered Nurses for the entire Medical Center and Community Based Outpatient Clinics (CBOCs), (Medical Service, Surgery Service, Mental Health, Central Business Office, etc.). Maintains NPSB and LPNSB membership that is representative of CAVHS staff. Train Nurse Managers and Associate Nurse Executives on how to use the proper forms and create document folders and files in Word and Excel. Format and create documents for boarding all Hybrid Title 38 Licensed Practical Nurses for the entire Medical Center and CBOCs. Ensures timely communication to NPSB members for meetings. Maintains hard copy folders with historical information for NPSB/LPNSB Maintains minutes of each NPSB session. Maintains an electronic monitoring system to track each proficiency/performance appraisal for RNs, APRNs, and LPNs. Create electronic reports in MSWord and MS Excel. Create electronic forms and templates for Special Advancement for Award and Special Advancement for Performance Awards. Maintains manuals and other reference materials electronically as it pertains to Awards, Performance Appraisals, Proficiencies, and Nurse Professional Standards Board for the Medical Center. Collaborates with Associate Director, Patient Care Services (ADPCS) and all Nursing leadership (Deputy ADPCS/Chief, Nurse Executive/ANEs) to ensure proficiencies and boarding occurs timely Independently coordinates plans, verifies and creates electronic forms for the Nurse Professional Standards Board. Provides support to Nursing Recruitment for maintaining databases, follow up with candidates and communication with HR, Credentialing, Employee Health, and others involved in the onboarding processes. Provides assistance to the secretary for the ADPCS, encompassing all tasks and functions of the position. As needed, provides routine clerical support to subordinate segments of the service. Serves as a resource person and role model for other members of the clerical staff. Maintains contact with all areas of administrative function within CAVHS to ensure continuity. Help other Nursing staff with computer questions pertaining to Office product programs. Work Schedule:
Monday - Friday 7:
30am to 4:
00pm. Work schedule may change depending on the needs of the agency. Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (OA)/PD044350 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/16/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Selective Placement Factor:
You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
1. Exceptional customer service skills 2. Attention to Detail 3. Able to independently complete a technical review of documents, identify errors, follow up with key stakeholders for corrections and complete documents for submission 4. Able to utilize MS OFFICE (Excel, Word, PowerPoint) as expert level 5. Timekeeping (VATAS) experience would be strongly preferred 6. Ability to manage multiple due dates and changes in priority daily 7. Familiar with electronic communication avenues such as TEAMS and WEBEX 8. Written communication skills 9. Ability to record minutes in person and via recordings 10. Purchase Card experience a plus 11. Ability to move safely around an environment, move light weight objects (files, books, etc )12. Accurately takes phone messages and provides appropriate follow up You will be rated on the following Competencies for this position:
Administration and ManagementComputer SkillsInterpersonal SkillsOrganizational Awareness Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is sedentary. Most work is performed while sitting at a desk. Some walking, standing, bending while carrying light items (papers, files, etc.) is required. May be required to travel from one campus to the other to attend meetings, conferences, and accomplish work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Estimated Salary: $20 to $28 per hour based on qualifications.
Processes all Nursing proficiencies for nurses at Central Arkansas Veterans Health System (CAVHS). Collaborates with Associate Nurse Executives (ANEs), Nurse Managers, and supervisors of nurses to ensure timely submission of proficiencies and appraisals for promotion consideration. Independently coordinates, plans, verifies, and prepares necessary paperwork for the Nurse Professional Standards Board in a timely fashion ensuring accuracy of all documents. Maintains a monitoring system for tracking all phases of the Professional Standards Board processes to ensure timely consideration and communication of results. Collaborates with NPSB chairs to resolve any issues or prepare additional information as requested. Serves as a resource person for all Services in the Medical Center regarding all aspects of RN proficiencies, RN/LPN Professional Standards Board. Facilitates communication with other Services as needed (Human Resources, Credentialing, etc.) Collaborates with Human Resources Management regarding key information needed for boarding. Computer experience with Microsoft Office programs, MS Excel, MSWord, MS Outlook, and MS PowerPoint. Have working knowledge of these programs, create forms and spreadsheets. Use formulas for processing reports for proficiency timeliness and awards. Serves as technical advisor to Nursing and other Services in the Medical Center regarding proficiency processing, Professional Standards Boards and awards. Serves as the Secretary for the ADPCS/NPSB Chairs meeting. Generate reports for Central Office and others as indicated. Format and create documents for boarding all Title 38 Registered Nurses and Advanced Practice Registered Nurses for the entire Medical Center and Community Based Outpatient Clinics (CBOCs), (Medical Service, Surgery Service, Mental Health, Central Business Office, etc.). Maintains NPSB and LPNSB membership that is representative of CAVHS staff. Train Nurse Managers and Associate Nurse Executives on how to use the proper forms and create document folders and files in Word and Excel. Format and create documents for boarding all Hybrid Title 38 Licensed Practical Nurses for the entire Medical Center and CBOCs. Ensures timely communication to NPSB members for meetings. Maintains hard copy folders with historical information for NPSB/LPNSB Maintains minutes of each NPSB session. Maintains an electronic monitoring system to track each proficiency/performance appraisal for RNs, APRNs, and LPNs. Create electronic reports in MSWord and MS Excel. Create electronic forms and templates for Special Advancement for Award and Special Advancement for Performance Awards. Maintains manuals and other reference materials electronically as it pertains to Awards, Performance Appraisals, Proficiencies, and Nurse Professional Standards Board for the Medical Center. Collaborates with Associate Director, Patient Care Services (ADPCS) and all Nursing leadership (Deputy ADPCS/Chief, Nurse Executive/ANEs) to ensure proficiencies and boarding occurs timely Independently coordinates plans, verifies and creates electronic forms for the Nurse Professional Standards Board. Provides support to Nursing Recruitment for maintaining databases, follow up with candidates and communication with HR, Credentialing, Employee Health, and others involved in the onboarding processes. Provides assistance to the secretary for the ADPCS, encompassing all tasks and functions of the position. As needed, provides routine clerical support to subordinate segments of the service. Serves as a resource person and role model for other members of the clerical staff. Maintains contact with all areas of administrative function within CAVHS to ensure continuity. Help other Nursing staff with computer questions pertaining to Office product programs. Work Schedule:
Monday - Friday 7:
30am to 4:
00pm. Work schedule may change depending on the needs of the agency. Telework:
Not available Virtual:
This is not a virtual position. Position Description/PD#:
Program Support Assistant (OA)/PD044350 Relocation/Recruitment Incentives:
Not Authorized Financial Disclosure Report:
Not required To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/16/2020. Time-In-Grade Requirement:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-6 position you must have served 52 weeks at the GS-5. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note:
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Selective Placement Factor:
You may qualify based on your experience as described below:
Specialized
Experience:
You must have one year of specialized experience equivalent to at least the next lower grade GS-5 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
1. Exceptional customer service skills 2. Attention to Detail 3. Able to independently complete a technical review of documents, identify errors, follow up with key stakeholders for corrections and complete documents for submission 4. Able to utilize MS OFFICE (Excel, Word, PowerPoint) as expert level 5. Timekeeping (VATAS) experience would be strongly preferred 6. Ability to manage multiple due dates and changes in priority daily 7. Familiar with electronic communication avenues such as TEAMS and WEBEX 8. Written communication skills 9. Ability to record minutes in person and via recordings 10. Purchase Card experience a plus 11. Ability to move safely around an environment, move light weight objects (files, books, etc )12. Accurately takes phone messages and provides appropriate follow up You will be rated on the following Competencies for this position:
Administration and ManagementComputer SkillsInterpersonal SkillsOrganizational Awareness Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note:
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements:
Work is sedentary. Most work is performed while sitting at a desk. Some walking, standing, bending while carrying light items (papers, files, etc.) is required. May be required to travel from one campus to the other to attend meetings, conferences, and accomplish work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https:
//www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$38,921 to $50,598 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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