Legal Support Specialist Customer Service & Call Center - Little Rock, AR at Geebo

Legal Support Specialist

Position Number:
22177406County:
PulaskiPosting End Date:
ContinuousAnticipated Starting Salary:
34,000Revenue Legal CounselThe mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws.
Position InformationClass Code:
C046CGrade:
GS04FLSA Status:
NON-EXEMPTSalary Range:
$29,046.
00 - $42,117.
00SummaryThe Legal Support Specialist is responsible for providing legal administrative support to agency legal personnel.
This position is governed by state and federal laws and agency/institution policy.
FunctionsReviews incoming legal cases and documents for completeness, accuracy, and compliance and prepares a variety of legal pleadings for review by the attorney.
Processes all documents for court and legal action.
Issues and processes subpoenas for witnesses for court hearings or mediation and processes statements.
Maintains a schedule to monitor service of process, return of service and other time sensitive documents.
Schedules hearings, sets case for court, enters case into docket book for court and assembles all necessary case materials for attorney.
Prepares Answers to Motions and orders correctly and timely and routes orders to judge or opposing counsel when approved by the attorney.
Creates, opens, and maintains confidential case files, updates narrative as case progresses and enters case information into appropriate database.
Prepares, faxes, copies, files, and mails case information and documents, as needed, in a timely manner, following established procedures and protocol.
Assists customers on case status, either in person or on telephone, and provides general information or routine responses.
Transcribes hearings.
Copies, files, and processes documents following standardized procedures.
Initiates telephone calls to the respondent, defendant, attorney's office, and others directly involved in the case.
Conducts research and investigations as assigned and reports findings to attorney/judge in written or verbal narrative.
Performs duties as assigned.
DimensionsNoneKnowledge, Skills and AbilitiesKnowledge of applicable laws and regulations, the legal process and legal terminology.
Knowledge of computers and software application programs, database management and basic accounting principles.
Knowledge of office practices and legal research techniques.
Ability to compose, proofread and edit correspondence, reports and other documents.
Ability to coordinate, instruct and review the work of others as a lead worker.
Ability to handle confidential information.
Ability to establish and maintain cooperative working relationships with agency staff and other relevant legal and agency contacts.
Ability to work independently in the absence of supervision.
Minimum QualificationsThe formal education equivalent of a high school diploma, plus two years of specialized training in the legal secretarial or clerical field; plus two years of legal secretarial experience or a related field.
Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management.
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
LicensesNoneThe State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
ONLY COMPLETED APPLICATIONS WITH WORK HISTORY WILL BE ACCEPTED.
Applications must include complete work history and references.
A resume may accompany the state application but will not be substituted for any part of the application.
False, misleading, or incomplete statements may result in disciplinary action and possible termination.
Veteran Preference:
A copy of a DD-214 must be submitted to the Hiring Official at the time of interview to be considered for Veteran Preference.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.
S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS at (888) 897-7781 or dhs.
gov/e-verify.
Nearest Major Market:
Little Rock Recommended Skills Technical Support Desktop Support Computer Hardware Help Desk Support Microsoft Windows Xp Peripheral Estimated Salary: $20 to $28 per hour based on qualifications.

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