Member Experience Professional Education, Training & Library - Little Rock, AR at Geebo

Member Experience Professional

The Alotian Club is seeking to hire a Member Experience Professional (MEP) to maintain the daily operations of the Food & Beverage department.
Candidates must have a 'Guest First' attitude, be comfortable speaking with people, and have a professional appearance and demeanor.
Candidates that will be successful take a sense of pride in a job well done.
They come prepared for the day, with a positive attitude and all hands on deck mentality.
The ideal candidate is willing to assist in any way to ensure the highest quality member experience.
Must be a strong communicator, team player, and motivated individual with the ability to multi-task and work well in both slow and fast-paced environments.
A Day in the LifeThe Member Experience Professional (MEP) is a jack-of-all trades, having varying responsibilities throughout the day.
They are the first point of contact with members and guests in the morning, and their main contact for any food & beverage requests while on property.
Between serving breakfast and lunch, a MEP will also be responsible for F&B outlets in the on-site cottages and the golf course.
MEPs may also be responsible for dinner preparation and pre-shift tasks, such as setting tables.
The Alotian Club prides itself on creating a unique and customized experience for every member and guest, which requires a passion for service, creativity, and flexibility as no two days are ever the same.
Essential Duties & Responsibilities Must have a strong understanding of service and hospitality concepts, and the poise required for elevated service Possess complete knowledge of the menus and be able to answer any menu questions from members/guests Maintain in-room hospitality food & beverage items and fulfill special requests.
Ability to carry plates to and from all dining areas including outdoors and up/down stairs Restock and keep accurate records of on-course food and beverage items Provide in-person refreshments to golfers on the course Obtain knowledge of members names and preferences Will be required to bill member charges through the use of JONAS point of sale system Communicate any issues with food service or dining issues to the Dining Room Manager, F&B Manager(s), and/or Clubhouse Manager in a timely manner Understanding of the game of golf and how it relates to F&B responsibilities Follow Club procedures for handling and storing food products in a safe and sanitary manner Other duties as deemed necessary by the Food & Beverage Manager(s) and/or Clubhouse Manager PM20PI224962458 Recommended Skills Communication Creativity Foods Multitasking Networking Passionate Estimated Salary: $20 to $28 per hour based on qualifications.

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