Computer Technician
Full-time 1 day ago Full Job Description COVID Vaccination Mandatory ARORA has implemented a mandatory vaccination policy effective September 7, 2021 requiring COVID-19 vaccination(s) for all employees.
In accordance with ARORA's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees and their families, our customers and visitors, and the community at large from infectious diseases that may be reduced by vaccinations.
In making this decision, we have reviewed recommendations from Centers for Disease Control and Prevention, and legal counsel.
Job Summary/Scope The Computer Technician oversees setting up, managing, and troubleshooting the technology systems that maintain computer and software networks.
Responsibilities include but are not limited to responding to hardware problems, updating system software, and tracking the data and communications used on the company network.
Must have the ability to lift and/or move various computer equipment and work independently.
Essential Functions 1.
Follows and enforces systems, including Standard Operating Procedures.
2.
Maintains compliance with federal and state regulations concerning information technology and IT security.
3.
Maintains computers, phones, broadband devices, and other associated technological equipment for speed, dependability, accessibility, and security.
4.
Provides real time support for user hardware and software needs.
a.
Documents activities, progress, and issue status in IT support software.
5.
Utilizes analytical and problem-solving skills to address support issues.
6.
Responsible for analyzing computer hardware problems, service, and ordering replacement parts as necessary.
a.
Ensures software and equipment purchases follow approval procedure and is within budgetary allotment.
b.
Responsible for maintenance of IT inventory.
7.
Installs software, demonstrating its operational usage and troubleshooting when users are faced with problems.
8.
Responsible for setup and problem solving of computer network systems, cabling, and wireless network.
9.
Configures email accounts through Office365.
10.
Ensures proper set up of equipment for web conferences and other events that use computers and their peripherals.
11.
Services and maintains computer related peripherals such as printers, projectors, web cameras, and scanners.
12.
Ensures the Manager of Information Technology (IT) is aware of status and issues regarding hardware and software systems.
a.
Assists Manager of IT regarding hardware and software systems as directed.
13.
Responsible for ensuring backup of all computer files including facilitating the monthly verification of data recovery and documenting results.
Secondary Functions 1.
Assist the Manager of IT inventory destruction according to IT destruction schedule.
Organizational Expectations 1.
Maintains regular and punctual attendance at assigned work location.
a.
Accurately document timekeeping records.
2.
Completes and maintains appropriate documentation in a timely and thorough manner including activities.
Examples include:
training documentation, mileage, expenses, electronic schedule of ARORA events, and other forms.
a.
Proofs work for accuracy and completeness.
3.
Exhibits and models ARORA's conduct standards, mission, and organizational clarity (core purpose, core values, business definition, and strategic anchors) in all job functions and interactions both internal and external to ARORA.
a.
Utilize the ARORA strategic anchors:
Creating a Culture of Donation, Financially Sound and Quality during work activities and in the decision-making process.
4.
Attendance at staff meetings, training programs, and/or in-services meetings, as required.
5.
Demonstrates professional appearance, behavior and standards in all business dealings and interactions.
6.
Demonstrates professional conduct and behavior reflective of ARORA's respect, honor, admiration and reverence for the donor and donor family.
7.
Fosters effective relationships with client representatives.
8.
With the approval of division Director, serves on national committees.
9.
Performs other duties as assigned.
Potential Risk Factors:
1.
Risk Exposure to Blood/Body Fluids:
While performing some essential functions of your position, you may be exposed to blood or body fluids.
Established procedures identify the appropriate personal protective measures that you should use when performing essential functions of your position.
The ARORA Safety program will provide you with the appropriate procedures and guidelines in which you should perform the essential duties of your job.
If you need additional training or resources, please see your supervisor or the ARORA Safety Officer.
2.
Repetitive Motion:
While performing some essential functions of your position, you may be required to perform some functions repeatedly.
When such tasks are not performed properly, injury can result.
3.
Minimum Weightlifting Requirement:
While performing some essential functions of your position, you may be required to do some lifting, moving, pushing, or pulling.
When such tasks are not performed properly, injury can result.
Must have the ability to lift minimum weight of 30lbs.
4.
Prolonged Sitting, Standing, and Bending:
While performing some essential functions of your position, you may be required to sit, stand, or bend for an extended period of time.
When such tasks are not performed properly, injury can result.
Precautions and/or equipment should be used when performing this task.
5.
Competency Evaluation:
Competency evaluations are required for this position.
Your supervisor will notify you when your evaluation is to be conducted.
6.
Training:
You may need additional training to better understand the performance requirements of your essential job functions.
Training classes are available and can be requested and/or assigned.
Your attendance at such classes is mandatory.
Work Environment 1.
Works in normal office environment.
2.
Required to carry a cellular telephone for business purposes.
3.
Infrequent travel required by personal vehicle to fulfill the duties and responsibilities of the position.
4.
Non-smoking office.
5.
Drug Free Workplace.
Work Hours Forty-hour workweek with occasional weekends, holidays, or evenings.
Minimum Job Requirements 1.
Associates degree in information technology related fields with at least 2 years relevant work as computer technician or help desk experience, required.
2.
Must have ability to lift and/or move various computer equipment.
3.
Must have the ability to work independently.
4.
Maintain a valid driver's license, reliable automobile, and proof of automobile insurance.
5.
Consistent demonstration of attention to detail, precision, accuracy, and customer satisfaction.
6.
Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks.
7.
Excellent problem solving, conflict resolution and interpersonal skills (i.
e.
, has the ability to make decisions based on situational circumstance, company policy and customer relations).
8.
Ability to utilize general office equipment, software, and must be proficient in Microsoft Office Suite.
Security Requirements This position is responsible for requesting, managing and storing confidential records and ensuring that information is protected, handled discretely and professionally, according to the recognized standards, regulations, and standards for maintaining patient, financial and employment records.
Job Type:
Full-time Pay:
$23.
00 - $28.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
One location.
Estimated Salary: $20 to $28 per hour based on qualifications.
In accordance with ARORA's duty to provide and maintain a workplace that is free of known hazards, we are adopting this policy to safeguard the health of our employees and their families, our customers and visitors, and the community at large from infectious diseases that may be reduced by vaccinations.
In making this decision, we have reviewed recommendations from Centers for Disease Control and Prevention, and legal counsel.
Job Summary/Scope The Computer Technician oversees setting up, managing, and troubleshooting the technology systems that maintain computer and software networks.
Responsibilities include but are not limited to responding to hardware problems, updating system software, and tracking the data and communications used on the company network.
Must have the ability to lift and/or move various computer equipment and work independently.
Essential Functions 1.
Follows and enforces systems, including Standard Operating Procedures.
2.
Maintains compliance with federal and state regulations concerning information technology and IT security.
3.
Maintains computers, phones, broadband devices, and other associated technological equipment for speed, dependability, accessibility, and security.
4.
Provides real time support for user hardware and software needs.
a.
Documents activities, progress, and issue status in IT support software.
5.
Utilizes analytical and problem-solving skills to address support issues.
6.
Responsible for analyzing computer hardware problems, service, and ordering replacement parts as necessary.
a.
Ensures software and equipment purchases follow approval procedure and is within budgetary allotment.
b.
Responsible for maintenance of IT inventory.
7.
Installs software, demonstrating its operational usage and troubleshooting when users are faced with problems.
8.
Responsible for setup and problem solving of computer network systems, cabling, and wireless network.
9.
Configures email accounts through Office365.
10.
Ensures proper set up of equipment for web conferences and other events that use computers and their peripherals.
11.
Services and maintains computer related peripherals such as printers, projectors, web cameras, and scanners.
12.
Ensures the Manager of Information Technology (IT) is aware of status and issues regarding hardware and software systems.
a.
Assists Manager of IT regarding hardware and software systems as directed.
13.
Responsible for ensuring backup of all computer files including facilitating the monthly verification of data recovery and documenting results.
Secondary Functions 1.
Assist the Manager of IT inventory destruction according to IT destruction schedule.
Organizational Expectations 1.
Maintains regular and punctual attendance at assigned work location.
a.
Accurately document timekeeping records.
2.
Completes and maintains appropriate documentation in a timely and thorough manner including activities.
Examples include:
training documentation, mileage, expenses, electronic schedule of ARORA events, and other forms.
a.
Proofs work for accuracy and completeness.
3.
Exhibits and models ARORA's conduct standards, mission, and organizational clarity (core purpose, core values, business definition, and strategic anchors) in all job functions and interactions both internal and external to ARORA.
a.
Utilize the ARORA strategic anchors:
Creating a Culture of Donation, Financially Sound and Quality during work activities and in the decision-making process.
4.
Attendance at staff meetings, training programs, and/or in-services meetings, as required.
5.
Demonstrates professional appearance, behavior and standards in all business dealings and interactions.
6.
Demonstrates professional conduct and behavior reflective of ARORA's respect, honor, admiration and reverence for the donor and donor family.
7.
Fosters effective relationships with client representatives.
8.
With the approval of division Director, serves on national committees.
9.
Performs other duties as assigned.
Potential Risk Factors:
1.
Risk Exposure to Blood/Body Fluids:
While performing some essential functions of your position, you may be exposed to blood or body fluids.
Established procedures identify the appropriate personal protective measures that you should use when performing essential functions of your position.
The ARORA Safety program will provide you with the appropriate procedures and guidelines in which you should perform the essential duties of your job.
If you need additional training or resources, please see your supervisor or the ARORA Safety Officer.
2.
Repetitive Motion:
While performing some essential functions of your position, you may be required to perform some functions repeatedly.
When such tasks are not performed properly, injury can result.
3.
Minimum Weightlifting Requirement:
While performing some essential functions of your position, you may be required to do some lifting, moving, pushing, or pulling.
When such tasks are not performed properly, injury can result.
Must have the ability to lift minimum weight of 30lbs.
4.
Prolonged Sitting, Standing, and Bending:
While performing some essential functions of your position, you may be required to sit, stand, or bend for an extended period of time.
When such tasks are not performed properly, injury can result.
Precautions and/or equipment should be used when performing this task.
5.
Competency Evaluation:
Competency evaluations are required for this position.
Your supervisor will notify you when your evaluation is to be conducted.
6.
Training:
You may need additional training to better understand the performance requirements of your essential job functions.
Training classes are available and can be requested and/or assigned.
Your attendance at such classes is mandatory.
Work Environment 1.
Works in normal office environment.
2.
Required to carry a cellular telephone for business purposes.
3.
Infrequent travel required by personal vehicle to fulfill the duties and responsibilities of the position.
4.
Non-smoking office.
5.
Drug Free Workplace.
Work Hours Forty-hour workweek with occasional weekends, holidays, or evenings.
Minimum Job Requirements 1.
Associates degree in information technology related fields with at least 2 years relevant work as computer technician or help desk experience, required.
2.
Must have ability to lift and/or move various computer equipment.
3.
Must have the ability to work independently.
4.
Maintain a valid driver's license, reliable automobile, and proof of automobile insurance.
5.
Consistent demonstration of attention to detail, precision, accuracy, and customer satisfaction.
6.
Possess strong prioritization skills and the ability to effectively manage multiple projects and tasks.
7.
Excellent problem solving, conflict resolution and interpersonal skills (i.
e.
, has the ability to make decisions based on situational circumstance, company policy and customer relations).
8.
Ability to utilize general office equipment, software, and must be proficient in Microsoft Office Suite.
Security Requirements This position is responsible for requesting, managing and storing confidential records and ensuring that information is protected, handled discretely and professionally, according to the recognized standards, regulations, and standards for maintaining patient, financial and employment records.
Job Type:
Full-time Pay:
$23.
00 - $28.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
One location.
Estimated Salary: $20 to $28 per hour based on qualifications.
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